Arizona Heat Pump Council’s
”Outstanding Customer Service Award”
recipient for the last 9 years!
Testimonials from our customers:
To Whom It May Concern:
Michael Jagoda was here this morning to check our two air conditioners. What a delight! Michael was professional, friendly, and explained in detail his findings. Best of all, he did not pressure us into expensive repairs, which is often the case with air conditioning service people.
Our experience with your company has been extraordinary. Mary who scheduled the service call, made every effort to set a time convenient for us. When we were forced to cancel the original date, she was understanding and cooperative in arranging an alternate date. Michael arrived on time at the scheduled hour.
We want you to know how much we appreciate the fine service we received. There is no question that AHR will be who we call for our future air conditioning needs.
Thank you,
Mickey Greenberg
Dear AHR Staff,
This letter is a long overdue message of thanks for the years of wonderful service your company provides for our family and home. You make life with heat pumps very simple. With the help of your faithful reminder calls we schedule our spring and fall maintenance check-ups. You do the maintenance/troubleshooting. We ask you to make the usually minor repairs so we are able to prevent major ones later. After that, we confidently look forward to another season ahead of uninterrupted heating/cooling.
Whenever something unexpected occurs, your service is prompt. Your installations are flawless and done as projected. That is probably my favorite of your positive attributes. You do a wonderful job of scheduling. You are one company which I can depend on to arrive when you say you will. I NEVER have to check on your ETA or worry if you will be a “no show”. Your service reliability and proficiency is truly impressive.
We know you miss lunches, eat cold dinners and work long days on many occasions so that you can accommodate your customers’ needs according to your very high standards. We just wanted you to know that your service is very much appreciated.
Sincerely,
Mrs. Liane B. Carr
We received this letter recently:
Dear Sirs:
A note to tell you of our appreciation over the years you have serviced our needs. To especially thank you for the prompt installation of our new Package Heat Pump system last month. Mike and Jerry were here as scheduled, well organized, and left without leaving a mess for us to clean up. We are enjoying being cool.
Thanks again,
The Crafts
Sometimes you will find yourself in a bind, especially when it’s hot outside and your ac decides to break down:
Thank you for coming to our rescue while we were out of town! – Helen Karakash
If you want quick action and service:
Jerry,
First of all, thank you for your quick action on Sunday, June 10th in having Jay come out to our home right away, RE: The A/C, which turned out to be a bad compressor. Your great service is greatly appreciated and that is why we like your company and continue to refer your company to others. Jay has been to our home before and we really enjoy his personality and his wisdom. He is always polite and very particular in his clean up and informing us the follow up measures, etc.
Please pass on our thanks to all those who participated in the quick, quality service. It is a real pleasure to deal with Professionals.
Mike Bednarz
To Jerry and Crew,
Just wanted you to know I am very happy with my new quieter Trane air conditioner. I appreciate your honesty and quick service. When asked, I do highly recommend AHR Mechanical Services, Inc.
Yours truly,
Arlene Finkelstein
Even our corporate jobs say thank you:
As the president of a company who prides itself on our service reputation, I am glad you are not our competitor. You would give us a run for our money!
Since we began using AHR in all our locations for our air conditioning and heating unit maintenance, I no longer hear complaints about “down” time. Your preventive maintenance program has made the need for “emergency” calls few and far between. When an emergency does occur, your same day service is always reliable.
Our employees are our greatest asset and your performance is critical to their comfort, especially in the summer. You have never let us down and we appreciate it.
True H. Carr, President
Alliance Lumber
For our years of service and commitment to excellence:
Just a quick note to anyone who may be replacing, upgrading, or installing a new cooling system in their home or office. We have been doing business with AHR Mechanical for over 10 years and highly recommend them to anyone who wants quality work, a fair price, and support that is second to none. They take pride in their work and are true believers in making certain the customer has the right equipment for the application. There is never any pressure to buy as they feel that an informed consumer will look past cheap prices and hype and remember who stands behind their sales.
Not only has AHR sold and serviced our 2 a/c units and 3 evaporative coolers here at our facility, I also had them install and retro-fit a new unit at my home. As we too are in the refrigeration industry, the trust and confidence in a company such as AHR means a great deal. We would highly recommend AHR for any sales, service, or installs without hesitation. We feel fortunate to have done business with them for many years and hope to continue this for years to come. I know who we call and suggest you too give them a try. You will not be disappointed.
Howard C. Holben
Cano Company
